Privacy Policy

Last updated: August 1, 2026

1. Who We Are

Tracy Copywriting operates tracycopywriting.com, a content writing studio based at 34108 Oak Knoll St, Eastlake, OH 44095, USA. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or purchase our services. Contact us at hello@tracycopywriting.com or (440) 585-4631.

2. Information We Collect

2.1 Information You Provide

When you contact us or place an order, we collect your first name, last name, email address, phone number, and country. We may also receive project briefs, notes, and reference materials you voluntarily share.

2.2 Payment Information

Payments are processed by Stripe. We never receive or store your card number, CVV, or banking details. We receive confirmation of successful payment and a Stripe customer reference.

2.3 Technical Information

Our web server automatically logs standard access data including IP address, browser type, pages visited, date and time of access, and referring URL. This is used only for security monitoring and operational purposes.

2.4 Cookie Consent

We store your cookie consent choice in your browser's localStorage under the key trk_cookie. This stores only a yes or no value and is never transmitted to our servers.

3. How We Use Your Information

To process and fulfill your content writing order
To send the project brief intake form and communicate about your project
To respond to inquiries and contact form submissions
To maintain business and financial records as required by law
To detect and prevent fraudulent activity

We do not use your personal information for marketing emails, advertising, or profiling. We do not add you to any email list without your explicit opt-in.

4. Sharing Your Information

4.1 Stripe, Inc.

Payment processing is handled by Stripe. Your card details are entered directly on Stripe's servers and are never transmitted to tracycopywriting.com. See stripe.com/privacy for Stripe's privacy policy.

4.2 No Other Third-Party Sharing

We do not sell, rent, or share your personal data with third parties for marketing, advertising, or analytics purposes. We do not use Google Analytics, Facebook Pixel, or any other behavioral tracking tools on this website.

4.3 Legal Requirements

We may disclose information if required by law, court order, or lawful request from a government authority.

5. Data Retention

Order and billing records are retained for a minimum of 5 years for legal and accounting purposes. Project briefs and deliverables are retained for 90 days after final delivery, then deleted unless you request otherwise. Contact information may be retained for up to 3 years for business purposes.

6. Your Rights

You have the right to access, correct, delete, or receive a copy of the personal data we hold about you. To exercise these rights, contact us at hello@tracycopywriting.com. We respond within 30 days.

7. Security

All pages on this website use HTTPS encryption. Access to client data is restricted to personnel who need it to fulfill their work. We do not store payment card data.

8. Children

Our services are not directed to anyone under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy as our practices change. The date at the top reflects the most recent revision.

10. Contact

hello@tracycopywriting.com | (440) 585-4631
Tracy Copywriting | 34108 Oak Knoll St, Eastlake, OH 44095, USA